Fireside Trailer: Terms of Service, Privacy Policy, and Limited Warranty and Return Policy
Last updated: January 14, 2021
Fireside Trailer Terms of Service
This Terms of Service Agreement (“Agreement”) acts as a legally binding contract between the customer (“Customer”) and Fireside Trailer (“Company”.) Customer signifies their acceptance of this Agreement by using www.Firesidetrailer.com (“Site” or “Website”,) by ordering products directly from Fireside Trailer, or one of our Integration Partners or Dealers, or by engaging with Fireside Trailer’s media outreach, including marketing materials, social media, opt-in emails, contests, or submitting photos or reviews.
Modifications
This Agreement may be modified by Fireside Trailer at any time and without prior notice. Customer is responsible for reviewing this page periodically and abiding by any changes that have been made to the Terms of Service.
Use of Content
All content the Customer sees or reads on this Site (with the exception of User Generated Content, as defined below) is subject to copyright or other intellectual property rights owned by Fireside Trailer. Customer is allowed to download material from this Site for personal, noncommercial use only, but must retain any copyright or other proprietary notices (such as watermarks) contained on the materials. Customer must obtain written permission from Fireside Trailer via formal written request, prior to using any content of this Site, including images and text, for public or commercial purposes. This use includes copying, reproducing, scraping, distributing, modifying, transmitting, or reusing Site materials.
Proper Use of Site
Customer may not use this Site, or any content gathered from it (with or without permission) for any illegal or unauthorized purposes. Customer is solely responsible for all submissions, comments, or posts Customer makes on this Site, or to any media or social media properties owned or maintained by Fireside Trailer or its Integration Partners. Any harassment, abusive language, libel, obscenities, or other inappropriate behavior or language, as determined at the sole discretion of Fireside Trailer, is in violation of this Agreement. While Fireside Trailer is not responsible for monitoring User Generated submissions submitted to this Site, Fireside Trailer reserves the right to monitor and remove any content at any time and block any customer from further posting on our media properties, or submitting to this Site or our Social Media pages.
User Generated Content
Fireside Trailer values our relationship with our Customers and the users of this Site, and reserves the right to display User Generated Content. Any communication or material Customer transmits to Fireside Trailer by email, internet, phone, video, or otherwise shall be treated as non-confidential and nonproprietary. Customer comments, reviews, testimonials, photographs, ideas, installation techniques, or other submissions shall be and remain the property of the Company. Customer assigns all property rights for any submission to Fireside Trailer for unlimited use, commercial or otherwise. Fireside Trailer is under no obligation to maintain any submissions in private, pay Customer any compensation for submissions, or respond to any submissions. By making a submission, Customer grants Fireside Trailer non-exclusive, sub-licensable, irrevocable, transferable, royalty-free license under all intellectual property laws to use, reproduce, disclose, transmit, publish, broadcast, edit, and post Customer’s materials. Fireside Trailer reserves the right to use these submissions on the Website, social media pages, marketing pieces, or for other purposes.
Notice and Privacy Policies
Fireside Trailer highly values our Customer’s privacy. This Site uses security measures that comply with federal law to protect Customer’s personally identifiable information, including computer safeguards, and secured files and buildings. We use your data to provide and improve the Website and our Services. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Use, Transfer, and Retention of Personal Data
We do not sell personally identifiable information to any third parties. However, this information, as provided by Customer through this Site or other means, may be transferred to our integration partners, affiliates, and nonaffiliates, as needed for service coordination, sales support, and Product shipping. The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization unless there are adequate controls in place, including the security of Your data and other personal information.
Fireside Trailer reserves the right to contact Customer by means of phone, postal mail, electronic mail, Site notifications, instant message, social media platforms, or other means, using the contact information Customer has provided to Fireside Trailer for any reason. Any financial information collected as part of the sales process will be subject to specific notifications and policies provided and agreed to at the time it is requested.
Law enforcement
Under certain circumstances, the Company may be required to disclose your Personal Data, if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency.)
Cookies
Fireside Trailer uses cookies to provide customers the best Site experience possible. Cookies are small data files transferred to Customer’s computer via Customer’s web browser. Customer has the right to disallow cookies on their computer by disabling cookies on their browser, and/or visiting this Site anonymously.
By using this Site or Fireside Trailer’s other media properties, Customer agrees to Fireside Trailers’ use of data collection and analytical tracking software (cookies,) unless specifically disabled. Optional uses of cookies by Fireside Trailer (sample): improve user experience; enable Site to recognize Customer’s browser and capture certain information, including Customer preferences, based on past or present usage of this Site; and compile aggregate data about Site traffic and usage. Fireside Trailer may also use data collected for advertising purposes via third party providers, including, but not limited to Google and Facebook.
Third Party Links
Fireside Trailer may promote or provide links to outside third parties and integration partners. By linking to a page belonging to a third party, Customer assumes responsibility for any associated risks. The third party’s own terms of service and privacy policies will govern Customer’s usage of their pages. Fireside Trailer is not responsible for any loss or damages resulting from any dealings with third parties, including Fireside Trailer’s affiliates, resellers, or third party shipping carriers.
Shipping and Pricing
Fireside Trailer.com currently ships Product within the continental United States. All prices on the Site are listed in US Dollars (USD).
Limited Warranty and Return Policy
The Fireside Trailer Limited Warranty and Return Policy are available upon request through the Fireside Trailer Customer Service/Sales Team, as part of our contract documents. Our commitment to you and your trailer begins with quality construction and service. In the unlikely event you require warranty service, we will be your primary contact with the manufacturers of the various impacted oven and trailer elements. Customer must contact Fireside Trailer Customer Service at (719) 888.4343 within the warranty period to report any defaults. Photographs will be required to confirm damage. See Product Contract Documents and manuals for additional details, protections, and limitations.
SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES SO THE LIMITATIONS MAY NOT APPLY TO YOU.
Changes to Terms and Policies
We may update our Terms of Service, Privacy Policy, or Limited Warranty and Return Policy from time to time. We will notify you of any changes by posting the new Policies on this page, and/or through a direct email to impacted Customers. You are advised to review this page periodically for any changes. Changes to these Policies are effective when they are posted on this page, or as otherwise stated.